On the customer card
Open a customer. Scroll to Access & safety. Fill in what you know — door code, keybox code, alarm code, alarm provider, gate code, lockbox location, keys held by which worker, pets, allergies, known hazards.
What workers see
Workers see only what you've allowed them to see on that site. Trusted workers see full codes; temporary workers see 'Ask the office' with a one-tap call.
Hazards are flags, not text
Pets, steep stairs, cracked path, fragile tile, a difficult neighbour — mark as icons that workers see at a glance on the job card, not buried in paragraphs.