Picking a language
Each user picks their own language. For office staff, it's a profile setting. For field workers, they pick at first QR scan. For customers, they pick the first time they open their page — or you pick for them.
Eight for the team
English, Spanish, French, Italian, Portuguese, German, Polish, Farsi are fully translated in the dashboard and the worker app. Each was reviewed by a native speaker, not dropped into Google Translate.
Eleven for the customer
The customer app adds Dutch, Arabic, Hebrew and Farsi — with Arabic, Hebrew and Farsi flowing right-to-left, with the correct greetings for the customer's locale and culture.
How translated messages work
When you message a customer, Keep Up writes it in their language. When they reply, you see the reply in your language. Both versions are stored — you can always check the original.
You can write 'See you Tuesday' and it will become 'Do zobaczenia we wtorek' for a Polish customer.