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4 min read

Collecting reviews and short surveys from customers

Gentle, one-tap, in-language reviews after every visit. Surveys for bigger moments. Your review wall fills itself.

01

A quiet review prompt

A few hours after a visit, the customer sees a one-tap prompt on their customer page: 'How was your visit today?' 1–5 stars and an optional kind note. No spammy emails.

02

Reviews feed your dashboard

Every review rolls up into the weekly report. Average rating, new reviews, anything under 4 stars flagged for you to address personally.

03

Worker-level ratings

Reviews attach to the worker who did the visit (privately). Great workers see their own ratings in their app and it motivates them. You see the whole team's trends.

04

Short pulse surveys

Ran a quarterly deep clean? A one-off event? Send a 3-question pulse survey — it's on the customer's page next time they open it. Responses feed your reports.

Tip

Never run a 20-question survey. We cap it at 5 for a reason.

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