A quiet review prompt
A few hours after a visit, the customer sees a one-tap prompt on their customer page: 'How was your visit today?' 1–5 stars and an optional kind note. No spammy emails.
Reviews feed your dashboard
Every review rolls up into the weekly report. Average rating, new reviews, anything under 4 stars flagged for you to address personally.
Worker-level ratings
Reviews attach to the worker who did the visit (privately). Great workers see their own ratings in their app and it motivates them. You see the whole team's trends.
Short pulse surveys
Ran a quarterly deep clean? A one-off event? Send a 3-question pulse survey — it's on the customer's page next time they open it. Responses feed your reports.
Never run a 20-question survey. We cap it at 5 for a reason.